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CineTrack Pro Inc. — Terms of Service

Last revised: April 13, 2026

The website located at cinetrackpro.com (the "Site") and the Service offered on the Site (the "Services") are copyrighted works belonging to CineTrack Pro Inc ("Company", "us", "our", and "we"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. These Terms of Service ("ToS", "Terms") govern your access to and use of our Service. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Use set forth the legally binding terms and conditions that govern your use of the Site. By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. You may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site.

PLEASE BE AWARE THAT SECTION 10.2 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. Among other things, Section 10.2 includes an agreement to arbitrate which requires, with limited exceptions, that all disputes between you and us shall be resolved by binding and final arbitration. Section 11.2 also contains a class action and jury trial waiver. Please read Section 11.2 carefully.

UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) You will only be permitted to pursue disputes or claims and seek relief against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding, and you waive your right to participate in a class action lawsuit or class-wide arbitration; and (2) You are waiving your right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.

Key Definitions:

1. Accounts

Account Creation

In order to use our Service, you must create an account ("Account") and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. Company may suspend or terminate your Account in accordance with Section 9.

Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Account Restrictions

You may not share or transfer your account to others. We reserve the right to suspend or terminate accounts that violate the Terms of Service or engage in prohibited activities.

2. Use Requirements

License

Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited, non-sublicensable, personal, non-assignable license to use and access the Site and the Service, which may only be used in connection with the Service and in accordance with the ToS.

Certain Restrictions

The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means.

Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.

Ownership

Excluding any User Content that you may provide, you acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Site and Service and its content are owned by Company or Company's suppliers. Neither these Terms (nor your access to the Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth herein. Company and its suppliers reserve all rights not granted in these Terms.

Feedback

If you provide Company with any feedback or suggestions regarding the Site and Service ("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback in any manner it deems appropriate. Company will treat any Feedback you provide as non-confidential and non-proprietary.

3. User Content

User Content

"User Content" means any and all information and content that a user submits to, or uses with, the Site and Service. You are solely responsible for your User Content. You assume all risks associated with use of your User Content. You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by Company. Company is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content.

Limited License

We hereby grant you a limited, non-exclusive, non-transferable license to access and use our Site and Service for your internal business purposes, subject to these terms.

Acceptable Use Policy

You agree not to use the Site and Service to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, or right of publicity; (ii) that is unlawful, harassing, abusive, threatening, harmful, vulgar, defamatory, false, intentionally misleading, obscene, or otherwise objectionable; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations imposed by any third party.

In addition, you agree not to: (i) upload viruses or malicious software; (ii) send spam or unsolicited messages; (iii) harvest user information without consent; (iv) interfere with servers or networks; (v) attempt unauthorized access; (vi) harass other users; or (vii) use automated scripts to create accounts or mine data.

Enforcement

We reserve the right to review, refuse and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you if you violate the Acceptable Use Policy or any other provision of these Terms. Such action may include removing or modifying your User Content, terminating your Account, and/or reporting you to law enforcement authorities.

Indemnification

You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site, (b) your violation of these Terms, (c) your violation of applicable laws or regulations, or (d) your User Content.

4. Payment Terms

Pricing and Billing

Company offers subscription pricing models including Free, Starter, Pro, Professional, Studio, and Enterprise plans. Current pricing is available on the registration page at cinetrackpro.com/app/register. Prices are subject to change with notice.

Taxes

Prices are not inclusive of sales tax, VAT, or GST and are applied separately to comply with varying jurisdictional rules.

Fees

You agree to pay all applicable fees and taxes incurred by you or anyone using your account.

Currency

All currency references and all payments are processed in US Dollars unless otherwise noted.

Refunds and Cancellations

Company offers Services on a subscription basis and does not offer refunds. Company offers and highly recommends the free account and trial period to help you determine if you would like to purchase. You can cancel your subscription anytime prior to the auto-renewal date by logging into your account and selecting the option in Subscription and Billing. Any applicable fees and other charges are non-refundable. You are fully liable for all charges to your account, including any unauthorized charges.

Price Changes

Company reserves the right to modify billing procedures and prices, and such changes shall be effective upon posting. Company will notify you in advance of any changes.

5. Third-Party Links & Ads; Other Users

The Site may contain links to third-party websites and services. Such links are not under the control of Company, and Company is not responsible for them. You use all third-party links at your own risk.

Each User is solely responsible for their own User Content. Your interactions with other Site users are solely between you and such users. Company will not be responsible for any loss or damage incurred as the result of such interactions.

Release

You hereby release and forever discharge Company from each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action that has arisen or arises directly or indirectly out of the Site. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542.

6. Disclaimers

THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.

7. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE. OUR LIABILITY WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS ($50.00).

8. Term and Termination

These Terms will remain in full force and effect while you use the Site and Service. We may suspend or terminate your rights to use the Site at any time for any reason at our sole discretion. Upon termination, your Account and right to access the Site will terminate immediately. Termination of your Account may involve deletion of your User Content from our live databases.

9. Copyright Policy

Company respects the intellectual property of others. If you believe that one of our users is unlawfully infringing copyright through the use of our Site, written notification must be provided to our designated Copyright Agent with the information specified under 17 U.S.C. § 512(c).

10. General

Changes

These Terms are subject to occasional revision. If we make substantial changes, we may notify you by email and/or by prominently posting notice on our Site. Continued use of our Site following notice of changes indicates your acknowledgement and agreement to be bound by the updated terms.

Dispute Resolution

You agree that any dispute between you and Company relating to the Site or Services will be resolved by binding arbitration conducted by JAMS, rather than in court, except that individualized claims may be brought in small claims court and either party may seek equitable relief for intellectual property disputes. The Federal Arbitration Act governs interpretation and enforcement of this agreement.

Before commencing arbitration, both parties agree to participate in an Informal Dispute Resolution Conference within 45 days of notice. Notice should be sent to: support@cinetrackpro.com or CineTrack Pro, Inc., 217 6th Avenue North, Suite 43649, Nashville, Tennessee 37219.

Waiver of Jury Trial

YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. All covered claims and disputes shall be resolved exclusively by arbitration.

Waiver of Class or Other Non-Individualized Relief

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE.

30-Day Right to Opt Out

You have the right to opt out of the arbitration provisions by sending written notice within 30 days of first becoming subject to this agreement to: support@cinetrackpro.com or 217 6th Avenue North, Suite 43649, Nashville, Tennessee 37219.

Export

The Site may be subject to U.S. export control laws. You agree not to export or transfer any U.S. technical data acquired from Company in violation of United States export laws or regulations.

Electronic Communications

You consent to receive communications from Company in electronic form and agree that all electronic communications satisfy any legal requirement for written communications.

Entire Terms

These Terms constitute the entire agreement between you and us regarding the use of the Site. If any provision is held invalid, the remaining provisions remain in full force.

11. Copyright/Trademark Information

Copyright © 2026 CineTrack Pro Inc. All rights reserved. All trademarks, logos and service marks displayed on the Site are our property or the property of third parties. You are not permitted to use these Marks without prior written consent.

Contact Information:

CineTrack Pro, Inc.

217 6th Avenue North, Suite 43649

Nashville, Tennessee 37219

Email: support@cinetrackpro.com